Frequently Asked Questions

Answers about HZANA SOL: how the frequencies and soundscapes work, headphone listening, battery life, charging, shipping, and care.

THE SOUND

The dial shows 4 Hz — can a speaker even play that?

The lowest settings (4–7.83 Hz) are woven into each soundscape as a gentle rhythmic pulse — every sound plays fully within the speaker's audible range. Through headphones, each ear receives its own tone.

Do I need headphones?

No. HZANA is made to fill a room on its own. The three lowest settings (4, 6, and 7.83 Hz) are best experienced through headphones, where each ear receives its own tone — everything else is at home on the speaker.

Does HZANA connect to Bluetooth or Wi-Fi?

No — by design. There is no Bluetooth, no Wi-Fi, and no wireless signal. Nothing to pair, nothing transmitting in your space. Turn the dial and begin.

Is there an app?

There is no app, no account, and no subscription. Everything HZANA does lives on the device itself.

What sounds are on the device?

Ten frequencies, each with four original soundscapes — forty in all, built from ambient texture, nature sounds, live instrumentation, and layers of white and brown noise. Explore the sounds.

THE DEVICE

How long does the battery last?

Between 12 and 80 hours per charge, depending on volume and light settings. Charging is USB-C (cable included) and takes about six hours.

Can I listen while it charges?

Yes. Plug in and play at the same time.

Is HZANA suitable for a nursery?

HZANA is made for every stage of life. Its light has been tested to IEC 62471 and classified in the lowest risk group (Exempt), volume adjusts across thirty levels, and there is no wireless signal. As with any electronic device, place it out of a child's reach and follow the safety guidelines in the user manual.

What's in the box?

The HZ-01 SOL, a braided USB-C to USB-C cable (150 cm), a quick-start guide, and the user manual. A wall adapter is not included — any standard USB-C adapter (5V/1A) works.

Will it remember my settings?

Yes. Smart Memory returns you to your last sound and light settings each time you power on.

ORDERS

When will my order ship?

The first release of one hundred numbered units ships by September 22. The second release arrives by Black Friday — the waitlist is open at hzana.com.

Where do you ship?

The United States and Canada.

What is your return policy?

You may return the HZ-01 SOL within 30 days of delivery, in its original packaging, for a refund of the purchase price. Full details on our Returns page.